Tag: DIGITAL TRANSFORMATION

Digital Transformation, FSM Technology, News, Service Operations

Optimize My Day Introduces OMD Powerhouse – A Highly Scalable Data Warehouse with Integrated BI and AI Solutions for the Service Industry

The Service Revolution Academy invites Chief Operating Officers, Chief Customer Officers, Chief Service Officers, Customer Service Directors and other senior business leaders to attend an onsite 1-day Masterclass, entitled “Deliver More, Spend Less – The Path to Customer Service Excellence” at the home of Henley Business School with Johann Diaz and Mark Vincent at 10am (UK time) on Tuesday 12th November 2024.

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Aftermarket, Digital Transformation, Feature, Service Strategy

Modernizing IT Infrastructure: The Foundation of Servitization in Aftermarket Services

Modernizing IT Infrastructure: The Foundation of Servitization in Aftermarket Services In this article, we explore how cloud computing,...

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Digital Transformation, Feature, Pricing, Service Strategy

Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data

Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data AI, machine learning, and big data are reshaping...

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Feature, Service Strategy

Empower Your Customers Via Self-service: Ideas for Field Service Organizations

Empowering Customers Through Self-Service: Insights for Field Service Organizations For today’s field service organizations (FSOs),...

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Digital Transformation, News, Service Strategy

Service Revolution Academy invitation to “Transforming Your Work: AI Driven Growth”Webinar on 4th September 2024

The Service Revolution Academy invites senior business leaders to join the “Transforming Your Work: AI Driven Growth” webinar with Kane Minkus at 4pm (UK time) on Wednesday 4th September 2024.

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Digital Transformation, Feature, FSM Technology

Market Knowledge: The Keystone of Solution Provider Selection in Field Service Management 

Market Knowledge: The Keystone of Solution Provider Selection in Field Service Management  As we’ve explored across this paper the...

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Digital Transformation, Feature, FSM Technology

Seek Partners Who Share Your Vision and Have a Record of Innovation 

Seek Partners Who Share Your Vision and Have a Record of Innovation  In our rapidly evolving sector, the distinction between industry...

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Premium Resources, Resources, FSN Free

White Paper: From Efficiency to Expansion: The Evolution of E-Commerce in Manufacturing (2024)

White Paper: From Efficiency to Expansion: The Evolution of E-Commerce in Manufacturing (2024) Initially perceived as a tool for enhancing...

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Digital Transformation, eCommerce, Feature

eConnect After Hours 24: Lasse Quorning, Immeo

eConnect After Hours 24: Lasse Quorning, Immeo Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and hugely...

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Digital Transformation, Feature, FSM Technology

Implementation, Deployment and Genuine Partnership 

Implementation, Deployment and Genuine Partnership  As we have seen in the previous articles so far in this series, efficiency in field...

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