Optimize My Day Introduces OMD Powerhouse – A Highly Scalable Data Warehouse with Integrated BI and AI Solutions for the Service Industry
The Service Revolution Academy invites Chief Operating Officers, Chief Customer Officers, Chief Service Officers, Customer Service Directors and other senior business leaders to attend an onsite 1-day Masterclass, entitled “Deliver More, Spend Less – The Path to Customer Service Excellence” at the home of Henley Business School with Johann Diaz and Mark Vincent at 10am (UK time) on Tuesday 12th November 2024.
Modernizing IT Infrastructure: The Foundation of Servitization in Aftermarket Services
Modernizing IT Infrastructure: The Foundation of Servitization in Aftermarket Services In this article, we explore how cloud computing,...
Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data
Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data AI, machine learning, and big data are reshaping...
Empower Your Customers Via Self-service: Ideas for Field Service Organizations
Empowering Customers Through Self-Service: Insights for Field Service Organizations For today’s field service organizations (FSOs),...
Service Revolution Academy invitation to “Transforming Your Work: AI Driven Growth”Webinar on 4th September 2024
The Service Revolution Academy invites senior business leaders to join the “Transforming Your Work: AI Driven Growth” webinar with Kane Minkus at 4pm (UK time) on Wednesday 4th September 2024.
Market Knowledge: The Keystone of Solution Provider Selection in Field Service Management
Market Knowledge: The Keystone of Solution Provider Selection in Field Service Management As we’ve explored across this paper the...
Seek Partners Who Share Your Vision and Have a Record of Innovation
Seek Partners Who Share Your Vision and Have a Record of Innovation In our rapidly evolving sector, the distinction between industry...
White Paper: From Efficiency to Expansion: The Evolution of E-Commerce in Manufacturing (2024)
White Paper: From Efficiency to Expansion: The Evolution of E-Commerce in Manufacturing (2024) Initially perceived as a tool for enhancing...
eConnect After Hours 24: Lasse Quorning, Immeo
eConnect After Hours 24: Lasse Quorning, Immeo Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and hugely...
Implementation, Deployment and Genuine Partnership
Implementation, Deployment and Genuine Partnership As we have seen in the previous articles so far in this series, efficiency in field...