Tag: DIGITAL TRANSFORMATION

Premium Resources, Resources, FSN Free

White Paper: Embracing The Next Wave: Generative AI in Field Service Management

White Paper: Embracing The Next Wave: Generative AI in Field Service Management This white paper is part of the FSN PRO library of premium...

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Digital Transformation, eCommerce, Feature

eConnect After Hours 24: Vincent Van Hellemondt, Valtech

eConnect After Hours 24: Vincent van Hellemondt, Valtech Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and...

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eCommerce, Feature, Service Strategy

eConnect After Hours 24: Olivier Gill, Exclusive Networks

eConnect After Hours 24: Olivier Gill, Exclusive Networks Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and...

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Digital Transformation, News

Keysight and University of Malaga Integrating Artificial Intelligence into 6G

As AI in field service becomes increasingly important and vast amounts of data drive our industry, this collaboration could yield key insights for future service operations…

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FSM Technology

Can the devices we give our field techs help us meet sustainability goals?

Can the devices we give our field techs help us meet sustainability goals? Can the devices we give our field techs help us meet...

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FSM Technology

What next for rugged computing?

What next for rugged computing? What next for rugged computing? Kris Oldland, Editor-in-Chief of Field Service News, welcomes Ben Baum, VP...

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FSM Technology

The trade between rugged and CPU no longer exists

The trade between rugged and CPU no longer exists The trade between rugged and CPU no longer exists Kris Oldland, Editor-in-Chief of Field...

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Digital Transformation, Feature, Service Strategy

Where is the Return on Investment when it comes to remote service strategies?

Where is the Return on Investment when it comes to remote service strategies? At the December 2023 Copperrberg Service Academy, Izzy...

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FSM Technology

Why reliability is the number one driver for rugged

Why reliability is the number one driver for rugged Why reliability is the number one driver for rugged Kris Oldland, Editor-in-Chief of...

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Feature, Service Strategy

Five Surprises That Could Derail Service Excellence (and How to Avoid Them)

Five Surprises That Could Derail Service Excellence (and how to avoid them) In the world of service maintenance, with so many moving parts...

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