The Key Driver for 3D Systems Adoption of AI
Mark Hessinger of 3D Systems talks about why they have embraced Artificial Intelligence to improve their field service operations
The KPIs that Matter in 2020 (Part One)
The KPIs that Matter in 2020 (Part One) In this first article in a series of excerpts from a recent white paper published by Aquant, Edwin...
Why Workforce Measurement (Really) Matters Now
Why Workforce Measurement (Really) Matters Now You can’t manage what you don’t measure. It is an oft-repeated phrase amongst management...
White Paper: The Service Leader’s Guide to Workforce KPIs
White Paper: The Service Leader’s Guide to Workforce KPIs (2020) The service landscape is facing a dramatic transformation that...
An Open Letter to the Field Service Sector
An Open Letter to the Field Service Sector Kris Oldland, Editor-in-Chief and Founder of Field Service News has expressed his thinking...
Service Strategy: Future-Proof Your Ops With A Field Service Hub
Service Strategy: Future-Proof Your Ops With A Field Service Hub Marc Tatarsky from FieldAware argues the case for a Field Service Hub as...
COVID-19: Reduce Site Visits and Increase Remote Assistance
As the service sector looks to reduce site visits in line with current social distancing measures Aquant suggests a solution to maintaining continuity during the pandemic lies in AI, remote technology, and better data collection.
Why Artificial Intelligence in Field Service is Dependent on People
Why Artificial Intelligence in Field Service is Dependent on People So far in this series of excerpts from a white paper recently published...
Learn How Smart Care is Transforming Service Delivery Strategies for the New Normal
In the April 28 webinar hosted by Aquant and the Service Council, Gyner Ozgul, Senior Vice President of Operations at Smart Care Equipment Solutions talks about how his organization is changing the way they do business by empowering its workforce to make better decisions.
Why Knowledge Transfer is Failing in Field Service
Why Knowledge Transfer is Failing in Field Service In our previous article in this series of excerpts from a recent white paper published...
