Tag: Digitalization

Digital Symposium, Digital Transformation, FSN20, Managing the Field Workforce, Premium Resources

#FSN20: Sarah Brettle – Building a better future for our customers, our employees and our bottom line

#FSN20: Sarah Brettle – Building a better future for our customers, our employees and our bottom line The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. One of this year’s members is Sarah Brettle, Director, Customer Service Division,...

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Digital Transformation, Feature, Think Tank Sessions

Digitalization and Disruption – the beginning of the journey or the end?

Digitalization and Disruption – the begining of the journey or the end? The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world war. Yet, in many ways, the field service sector was fortunate. The tools that we needed to find …...

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Digital Transformation, Feature, Home Page, Home Page, Trending, Think Tank Sessions

Will the introduction of Chief Revenue Officers drive servitization?

Will the introduction of Chief Revenue Officers drive servitization? The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world war. Yet, in many ways, the field service sector was fortunate. The tools that we needed to find a way to …...

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Digital Transformation, Feature, Think Tank Sessions

The rising importance of sustainability in field service

The rising importance of sustainability in field service The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world war. Yet, in many ways, the field service sector was fortunate. The tools that we needed to find a way to keep …...

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Digital Transformation, Feature, Think Tank Sessions

Sustainability is more than just CSR

Sustainability is more than just CSR The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world war. Yet, in many ways, the field service sector was fortunate. The tools that we needed to find a way to keep moving forward …...

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Digital Transformation, News

Skyrocketing Digitalization Is a Ride No One Can Afford to Miss

Telenor IoT has once again partnered with Northstream, an Accenture company, to identify trends for the latest edition of its IoT Prediction Report and beyond. In recent years, enterprises both large and small have evolved through digital transformation. The speed of change has been remarkable and shows no sign of slowing. In the latest...

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Digital Transformation, Feature, Think Tank Sessions

Rethinking the way we work

Rethinking the way we work The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world war. Yet, in many ways, the field service sector was fortunate. The tools that we needed to find a way to keep moving forward and …...

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Digital Transformation, Digital Transformation, Analysis, Feature, Think Tank Sessions

Is the gap getting bigger laggards and leaders?

Is the gap getting bigger laggards and leaders? The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world war. Yet, in many ways, the field service sector was fortunate. The tools that we needed to find a way to keep …...

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Digital Transformation, Digital Transformation, Editor's pick, Feature, Think Tank Sessions

Digitization, Digitalization or Digital Transformation?

Digitization, Digitalization or Digital Transformation? The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world war. Yet, in many ways, the field service sector was fortunate. The tools that we needed to find a way to keep moving forward and...

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Digital Transformation, Digital Transformation, Editor's pick, Feature, Think Tank Sessions

The drivers for change beyond the pandemic

The drivers for change beyond the pandemic The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world war. Yet, in many ways, the field service sector was fortunate. The tools that we needed to find a way to keep moving …...

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