Remote service is now firmly established as part of our industry
While the tools for remote service were being leveraged by some forward-looking organisations and championed by many analysts in the industry as a game change long before 2020, the pandemic brought the whole field service sector onto the same page
IFS helps customers drive towards ESG goals with IFS Cloud October 2022 release
In the latest release of IFS Cloud, many features are aimed at making it easier and faster for customers to collect, manage and record key data that provides visibility into their environmental performance.
White Paper: CTRL-ALT-DELETE – time to reboot field service? (2022)
White Paper: CTRL ALT DELETE – Time to reboot field service? Add to Your Personal Library (0) Click Category to Bookmark Public...
HSO Wins Field Service Deal With SMS Plc Utilising Microsoft Dynamics 365 and Fast Lean Smart
The new platform will allow SMS’ 400 field service engineers to manage its roll-out of 2.4 million smart meters seamlessly.
Keeping pace with the evolution of rugged technology for operational success
Fred Kao, CEO Twinhead International, the company behind Durabook, the brand for rugged and mobile-optimised laptops and tablets, discusses the evolving landscape and identifies the key factors organisations should consider when investing in the latest rugged technology.
The Panasonic Rugged Handheld Loved by Postal and Last Mile Delivery Workers Gets a Powerful Refresh
The latest TOUGHBOOK N1 handheld is more flexible, future-proof and more powerful.
Veego Introduces Self-Care Mobile App for Communication Service Providers and Their Internet Subscribers
Veego Active deflects calls from Customer Care while reducing handling time and speeding resolution of the calls that are made.
Durabook Launches First Fanless 8” Fully Rugged Tablet With Intel® 12th Gen CPU
R8 is the world’s only fanless 8” fully rugged tablet with 12th Gen Intel® Core™ processors, offering a unique combination of outstanding performance and ultimate portability for the modern mobile worker.
New Syncron D2D Software Extends a Dealer’s Supply Chain to Speed Repair Times and Maximize Customer Loyalty
By giving dealers visibility into parts inventories outside their distribution networks, Syncron D2D accelerates repair times while reducing shipping costs, excess stock, and parts returns
Durabook Adds Intel’s 12th Gen CPU to Its R11 Fully Rugged Tablet
Durabook announced significant updates to its R11 fully rugged tablet, achieving a world-first with its 11.6” fully rugged device featuring the latest 12th Gen Intel® processor and architectural innovations to elevate the user experience.
