Tag: gomocha

Feature, Home Page, Trending, Service Strategy, Editor's Pick

Four Service Scenarios: #4 the outcome-centric scenario

We discuss what an outcome-centric service scenario, one of four that Gartner outlines as dominant in field service, actually looks like

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Feature, Home Page, Analysis, Service Strategy, Analysis

Four Service Scenarios: #3 the knowledge-centric scenario

We discuss what an knowledge-centric service scenario, one of four that Gartner outlines as dominant in field service, actually looks like

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Feature, Service Strategy, Analysis

Four Service Scenarios: #2 the appointment-centric scenario

We discuss what an appointment-centric service scenario, one of four that Gartner outlines as dominant in field service, actually looks like

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Feature, Service Strategy, Trending

Four Service Scenarios: #1 The Equipment-Centric Scenario

We discuss what an equipment-centric service scenario, one of four that Gartner outlines as dominant in field service, actually looks like

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