Tag: IoT

Feature, FSM Technology, Editor's Pick, Home Page, Analysis, Service Operations

Are we only just starting to scratch the surface of what we can achieve with connected field service?  

How much further can we go with the effective use of asset data driving a true revolution in field service operations, and what are the barriers holding us back?

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Feature, FSN Research

Does asset data analysis require fresh technology or fresh processes?

When it comes to making sure that organizations are then utilizing the data collected effectively, does asset data analysis require fresh technology or fresh processes?

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Feature, FSN Research, Home Page, Analysis

A period of transition where asset data is collected through multiple sources

In our research study, conducted in partnership with ServiceMax, we analyze how service organizations are collecting asset data through multiple sources.

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Digital Transformation, Premium Resources, Research

Beyond the Data: Asset Data Flow Beyond the Silo of Field Service

Beyond the Data: Asset Data Beyond the Silo of Field Service Beyond the Data: Asset Data Flow Beyond the Silo of Field Service We know that our industry has changed significantly after the events of the last two years. However, have we just seen the acceleration of a journey down a path we were already …...

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Digital Symposium, Digital Transformation, Premium Resources, Research

Research Debrief: The impact of asset data flow beyond the silo of field service operations (part two)

Research Debrief: The impact of asset data flow beyond the silo of field service operations (part two) In a changing world of operations and technology, two key topics dominate the discussions within the field service industry. These are servitization and digital transformation and the importance of asset data lies at the heart of each...

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Digital Transformation, News

Skyrocketing Digitalization Is a Ride No One Can Afford to Miss

Telenor IoT has once again partnered with Northstream, an Accenture company, to identify trends for the latest edition of its IoT Prediction Report and beyond. In recent years, enterprises both large and small have evolved through digital transformation. The speed of change has been remarkable and shows no sign of slowing. In the latest...

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Digital Symposium, Digital Transformation, FSN20, Premium Resources

#FSN20: Rajat Kakar – Technology is no longer holding back service evolution

#FSN20: Technology is no longer holding back service evolution (2022) The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. One of this year’s members is Rajat Kakar, Senior Vice President, QuickWorks. Prior to joining Quickworks, Kakar had become...

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Digital Symposium, Digital Transformation, FSN20, Managing the Field Workforce, Premium Resources

#FSN20: Patrick Jansen – Data, Disruption, Turbines and People

#FSN20: Patrick Jansen – Data, Disruption, Turbines and People (2022) The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. One of this year’s members is Patrick Jansen, Product Owner, Field Services, Clevr. Prior to joining Clevr, Jansen...

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Digital Symposium, Premium Resources, Research

Research Debrief: The impact of asset data flow beyond the silo of field service operations (part one)

Research Debrief: The impact of asset data flow beyond the silo of field service operations (part one) In a changing world of operations and technology, two key topics dominate the discussions within the field service industry. These are servitization and digital transformation and the importance of asset data lies at the heart of each...

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Digital Transformation, Feature

The barriers preventing asset data flow

The barriers preventing asset data flow Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax as the two discuss the role of asset data in anticipation of a major research study undertaken by Field Service News Research in partnership with ServiceMax.   In this excerpt Jain...

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