Can third-party service partners leverage remote service tools?
Izzy Sanchez, Konica Minolta USA, discusses how third-party service partners can leverage remote service tools.
Are we now seeing customer acceptance of remote service?
Izzy Sanchez, Konica Minolta USA, talks about customer adoption and acceptance of remote service.
Is the lingering impact of the pandemic driving remote service?
Izzy Sanchez, Konica Minolta USA, if remote service adoption is still driven by the lingering impact of the pandemic or if organizations have seen the actual benefits of the remote service approach.
The data in remote service offers powerful transparency
Izzy Sanchez, Konica Minolta, USA, discusses how the data in remote service offers powerful transparency.
The new skill sets that are required by remote service technicians
Izzy Sanchez, Konica Minolta USA, discusses the new sets of skills that are now required by remote service technicians.
The types of technology that are being utilised in remote service delivery
Izzy Sanchez, Konica Minolta USA, explains the types of technology that are being utilized in remote service delivery.
Interview: Remote Service as a new default for service delivery Ft. Izzy Sanchez, Konica Minolta
Kris Oldland, Editor-in-Chief, Field Service News,
Are the skill-sets we need for field service technicians changing?
The Members Of Our Think Tank Discuss How We Will Need To Make Compromise In Terms Of Field Service Technician Skill Sets As We Face A Workforce Crisis
For us to be able to turn to technology to drive field service operations, we must first establish asset data integrity
The Members Of Our Think Tank Discuss The Importance Of Data Integrity In The Customer Data And Asset Data We Collect If We Are To Use Field Service Technology
For us to be able to turn to technology to drive field service operations, we must first establish asset data integrity
The Members Of Our Think Tank Discuss The Importance Of Data Integrity In The Customer Data And Asset Data We Collect If We Are To Use Field Service Technology
