IoT Service Insights Are Re-shaping Product Design
The way products are serviced is reshaping their design at the R&D level, and providing new insights into product usage, according to field service management specialist, ServiceMax. Service mechanisms are increasingly seen as the common denominator of accurate product development and maintenance.
ServiceMax Accelerates Field Service Business Results with Spring ‘16 Release
New products include Service Performance Metrics, the mobile Field Service app, and Catalyst, a new implementation package based on industry best practices
What impact will the IoT have on field service operations?
With the recent launch of the world’s first fully connected IoT solution for field service, ServiceMax has really opened the doors to IoT adoption within our industry. Mark Homer, VP of Global Customer Transformation for ServiceMax reflects on just how big an impact IoT can have for field service companies…
Service Max Launches Connected Field Service
Service management software specialist ServiceMax has launched Connected Field Service, a complete Internet of Things (IoT) solution...
Field Service Leaders Interviews: Scott Berg, ServiceMax (part three)
Speaking exclusively to Field Service News ServiceMax COO Scott Berg has discussed the similarities between widely differing industries,...
Field Service Leaders Interviews: Scott Berg, ServiceMax (part two)
In part one of this exclusive interview with ServiceMax COO Scott Berg we looked at the the similarities between widely differing...
Field Service Leaders Interviews: Scott Berg, ServiceMax (part one)
ServiceMax have been one of the undoubted success stories in field service software of recent years. Kris Oldland, Field Service News...
#fsn20 The twenty most influential people in field service (2015)
The 20 most influential people in field service: 2015 edition Across December and January we asked our readers to nominate candidates for...
Understanding and applying effective Change Management: Part One – What is Change Management?
The case for implementing a modern field service solution is well documented, the benefits clear and tangible. However the road to a...
