Servitization Is A Spectrum Not A Journey
Kris Oldland, Founder Field Service News Explains Why He Believes Servitization Is Not a Journey But is Actually A Spectrum Of Field Service Offerings
The Power of Asset Data in Digital Transformation
Asset Data Is Now A Fundamental Pillar Of Field Service Operations. Wendy Tai, ServiceMax Outlines Their Solution And Approach To Maximising Asset Data.
Unlock Field Service Excellence & Overcome Inefficiency
Rob Gilbert, Totalmobile Outlines Two Important Keys For Unlocking Service Excellence In Field Service Operations In This Presentation Now Available on FSN FREE
Simplifying Digitalisation: Create Better Field Service Workflows
Hannah Bailey, Intoware Outlines How Embracing Digitalisation Can Bring Huge Benefits for Field Service Organisations With a Series of Excellent Case Studies
Service Intelligence: The Need for AI in Field Service
Tim Burge, Director, Aquant Discusses How Artificial Intelligence Is Revolutionising Field Service, Highlighting Where AI Provides Value In Service Operations
Is the movement towards servitization growing?
In this feature from a recent FSN Research paper, published in partnership with HSO, we analyze if the movement towards servitization is growing.
Remote assistance to field workers, leveraging Augmented Reality and fostering innovation
Naturgy, through its international subsidiary Global Power Generation, has selected OverIT as its enterprise remote assistant software provider to support its maintenance staff working in the field in Mexico, Chile, and other locations.
White Paper: Four Service Scenarios (2022)
White Paper: Four Field Service Scenarios Add to Your Personal Library (0) Click Category to Bookmark Public CategoryPrivate Category...
Identifying the challenges that telcos face
To understand the issues impacting the telecommunications industry, we begin with an examination of key trends which make these outcome-based service models possible.