Written by Kris Oldland• March 16, 2018• 6:00 am• Feature, FSN Research, Service Operations

Research Analysis: The Changing Face of the Field Service Engineer (Excerpt One)

Kris Oldland, Editor-in-Chief, Field Service News and Kieran Notter, Director, Global Customer Transformation, ServiceMax from GE Digital explore the findings of an exclusive independent research conducted by Field Service News and sponsored by ServiceMax from GE Digital.

In this excerpt from the full one-hour long webcast, Oldland and Notter discuss both the challenges and opportunities of an ageing workforce within the field service sector and assess whether there is any substance to fears that we are facing an ageing workforce crisis.

Feature, FSM Technology, FSN10, Service Leadership, Service Operations, Service Strategy

December 6, 2024

The start of something big… Field Service News issue one

As part of our #FSN10 anniversary celebrations this week we look back to the very beginning with the announcement of the first ever copy of Field Service News…

Digital Transformation, Feature, Service Operations, Spare Parts

November 13, 2024

How to Achieve Real-Time Visibility in Spare Parts Management

Explore how IoT, RFID, and cloud platforms enable real-time visibility in spare parts management to help you shift from reactive fixes to proactive planning.

Digital Transformation, FSM Technology, News, Service Operations

November 7, 2024

Optimize My Day Introduces OMD Powerhouse…

German Mobile Workforce and Field Service Optimization Experts, Optimize My Day Announce A Highly Scalable Data Warehouse with Integrated BI and AI Solutions for the Service Industry