Courier company set to improve field service staff productivity by 30%
DA Systems, a UK provider of mobile data and transport management solutions for the transport, retail, healthcare and field service...
New rugged handheld device from Juniper Systems contains radical improvements
12/06/2014 22:12 Juniper Systems has announced the availability of its new Archer 2 rugged handheld. With radical improvements over the...
Verint and Intelcom work together to provide the “complete” workforce management and contact centre solution
12/06/2014 22:13 With a fully integrated product across the two companies customers are set to benefit from one integrated contact centre...
UK agronomy leaders integrate vehicle tracking and scheduling to improve service
12/06/2014 22:13 Gloustershire based Agronomy company Agrii have implemented a real-time transport optimisation and vehicle tracking...
Extreme weather events: The mission critical role of field service management technology in helping to restore normalcy
12/06/2014 22:13 More and more extreme weather events are occurring around the globe and the UK in particular has experienced a...
Building a service business from scratch…
12/06/2014 22:15 Whilst building a service business entirely from scratch might seem like a dream for many Service Managers when facing the...
Are you up to date with the latest technologies that are shaping tomorrow’s field service industry?
For any field service organisation there is often one simple key objective, to deliver excellent customer service whilst working as...
KPN and Masternaut Combine Forces to Provide Fleet and Insurance Telematics Services
KPN and Masternaut have recently announced an agreement to jointly develop and market telematics-enabled fleet management and telematics...
Ouch! Getting the profit/cost centre call wrong in your service business.
It can make or break your service business growth strategy, yet it’s surprising how many service leaders do not appreciate the impact a...
Masternaut’s Three X telematics solution enables insurance team Renew to increase daily appointments by 25%
Cavalier Carpets, one of the UK’s premier carpet manufacturers, has increased the number of appointments its insurance team ‘Renew’...
