Understanding FLS VISITOUR – winner Technology Innovation of the Year
Jeremy Squire tells us more about the type of companies that are using FLS VISITOUR to improve their service operations.
The importance of the on-site service call in an increasingly digital world
We hear from Rob Ballantyne as he reflects on how the in-person customer touch point that the on-site field service visit offers is now more important than ever.
Are Digital Transformation Initiatives Stalling?
When the conversation within field service turns to the value of asset data, invariably, we talk about digital transformation projects. However, the reality is that the overwhelming majority of such projects appear to be taking longer than anticipated and, at worst, failing.
European Field Service Awards 2022 Winners: FLS – FAST LEAN SMART – Technology Innovation of the Year
Jeremy Squire joins Kris Oldland to discuss their recent acknowledgment as Technology Innovation of the Year at the European Field Service Awards
We need to build a pathway for development and make field service attractive to younger engineers
We need to build a pathway for development and make field service attractive to younger engineers We need to build a pathway for...
Are the skill-sets we need for field service technicians changing?
The Members Of Our Think Tank Discuss How We Will Need To Make Compromise In Terms Of Field Service Technician Skill Sets As We Face A Workforce Crisis
For us to be able to turn to technology to drive field service operations, we must first establish asset data integrity
The Members Of Our Think Tank Discuss The Importance Of Data Integrity In The Customer Data And Asset Data We Collect If We Are To Use Field Service Technology
For us to be able to turn to technology to drive field service operations, we must first establish asset data integrity
The Members Of Our Think Tank Discuss The Importance Of Data Integrity In The Customer Data And Asset Data We Collect If We Are To Use Field Service Technology
The need for better data protocols is becoming more and more pressing for field service
The Members Of Our Think Tank Discuss Why We Need Unified Data Protocols To Be Able To Effectively Leverage IoT In FIeld Service Operations
For us to be able to turn to technology to drive field service operations, we must first establish asset data integrity
The Members Of Our Think Tank Discuss The Importance Of Data Integrity In The Customer Data And Asset Data We Collect If We Are To Use Field Service Technology
