Author: Kris Oldland

Feature, FSN Research

Other Disruptive Forces Shaping Our Industry

Other Disruptive Forces Shaping Our Industry In a new series of features from the latest Field Service News Research study hosted in...

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Digital Transformation, Feature

Moving asset data across an organisation

Moving asset data across an organisation Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer,...

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Digital Transformation, Feature

Are we ready for IoT 2.0?

Are we ready for IoT 2.0? A study by Field Service News Research in 2021 revealed that the field service sector, has now firmly embraced...

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Digital Transformation, Feature

Delivering Service in a World of Zero-Touch Requirements

Delivering Service in a World of Zero-Touch Requirements

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Feature, Service Operations

How has Covid-19 Impacted our Relationship with our Engineers

How has Covid-19 Impacted our Relationship with our Engineers

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Feature, Service Leadership

Has the Pandemic Shifted the Value Perception of Field Service?

Has the Pandemic Shifted the Value Perception of Field Service?

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Feature, Service Strategy

Transactional vs Partnership-Based Relationships

Transactional vs Partnership-Based Relationships

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Digital Transformation, Feature

Digital Transformation is Accelerating, But How?

Digital Transformation is Accelerating, But How?

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Feature, Service Leadership

The Changing Dynamic Of Customer Relations In A Post-Pandemic World

The Changing Dynamic Of Customer Relations In A Post-Pandemic World

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Feature, Service Leadership

The Financial Impact of Lockdown

The Financial Impact of Lockdown

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