Author: FIELD SERVICE NEWS

Feature, Service Operations

Eight tips for improving field service productivity: Part Four

Whilst technology can play a big part in improving the efficiency of a field service operation, nothing is as important as ensuring your...

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Feature, Service Operations

Inventory management in field service is hard to get right

Paul Adams of Solarvista looks at one of the most important, yet often mis-managed areas of field service, inventory management…...

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Feature, FSM Technology

A tale of two markets? Field service and the rugged tablet

Xplore Technologies’ Sandy McCaskie asks whether the rising “consumer made rugged” approach can work for field service companies? In...

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News, Service Leadership

Still time to register for the next Service Community event

The next event put together by non-profit knowledge sharing organisation The  Service Community is to be held on the 16th April at the...

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FSM Technology, News

Security specialist upholds outstanding customer service with Fleetmatics

Security integration specialist Scottish Communications Group (SCG) has cut thousands of pounds from its annual fuel bill following the...

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Feature, FSM Technology, Service Operations

Top 10 implementation tasks for a mobile workforce management system

Alan McNamara of Ultan Technologies gives us a run down of some key considerations for implementing mobile workforce technology… 1:...

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Feature, Service Operations

Eight tips for improving field service productivity: Part Three

Whilst technology can play a big part in improving the efficiency of a field service operation, nothing is as important as ensuring your field service managers are fully armed to do their job.

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Feature, FSM Technology

Service Management Automation 2.0

Upgrading a service management system can be a challenge, but unifying and upgrading multiple systems across a continent? Here’s how...

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Digital Transformation, Feature

Knowledge is power… why knowledge sharing is key to modern field service (part one)

Establishing a knowledge base is a strategy that can yield numerous benefits for a field service organisation and once the initial pain of...

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FSM Technology, News

Leading property management organisation goes live with ServicePower service management platform

Service management software provider ServicePower recently announced that a professional services company that provides global commercial...

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