Service Strategy

Feature, Service Strategy

Who is driving the move towards servitization within most organisations?

We Reflect On Data That Indicates That In Most Scenarios It Is Senior Leadership That Are Driving The Shift To Servitization

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The Importance of SLAs in Field Service: Ensuring Profitability, Sustainability, and Extended Service Offerings through Technology

Michael Blumberg explores the importance of SLAs in field service, discusses the challenges of maintaining healthy profit margins and pricing, and provides strategic and tactical solutions to overcome these challenges.

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News, Service Strategy

New Syncron Research Shows the Current State of Aftermarket Service and Opportunities for Optimization

Recent Syncron study, a comprehensive analysis of aftermarket service today, includes data and insights from 500 service and supply chain leaders across Europe and the United States.

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Feature, Service Strategy

The need to remove business silos to establish effective servitization

Max Dinser and Emanuel Folle, HSO, discuss the importance of removing barriers between business silos in order to effictively deliver true servitized service solutions.

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News, Service Strategy

Building resiliency in your aftermarket service business – Join Syncron’s upcoming LinkedIn Live event

Join Syncron for an insightful LinkedIn Live event on April 20th to learn more about building resiliency in your aftermarket business.

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Feature, Service Strategy

Why we should approach servitization as a spectrum rather than a journey

Discover why servitization should be seen as a flexible spectrum of service offerings tailored to client needs, rather than just a journey toward outcome-based services.

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Feature, Service Strategy

Building a Sense of Community Amongst Our Field Service Workers

In this article, we explore the challenges of building a sense of community among field service workers and discuss how digital transformation can help to create a more engaged and motivated workforce.

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News, Service Strategy

IFS appoints Matthias Heiden as Chief Financial Officer

IFS, the global cloud enterprise software provider, announces the appointment of Matthias Heiden as its new Chief Financial Officer.

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News, Service Strategy

Service Contracts Drive Value and Growth – Join Syncron’s LinkedIn Live event

Join Syncron for an exclusive LinkedIn Live event on March 29th to explore the latest strategies and technologies for maximizing service contract performance.

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Feature, Service Strategy

2023 Benchmarks Presentation & Discussion – Cost per Solution

Sidney Lara, Service Principal at Aquant, discusses how field service organizations can reduce the gap between best and worst.

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