Does servitization require internal structure changes?
An important component of the discussion surrounding developing a servitized offering is whether there will need to be significant changes to the existing
structure of the organisation.
The alignment of servitization and outcome-based services
In this feature from a recent FSN Research paper, published in partnership with HSO, we dicuss the alignment of servitization and outcome-based services.
The Multiple Challenges of Servitization
The Multiple Challenges of Servitization It is of course a massive understatement to say that servitization is a challenging strategy for...
Servitization, Leadership and Maturity
Servitization, Leadership and Maturity Servitization is an approach that is not only beholden to your own organisational maturity but must...
Is the movement towards servitization growing?
In this feature from a recent FSN Research paper, published in partnership with HSO, we analyze if the movement towards servitization is growing.
Servitization Is A Spectrum Not A Journey
Kris Oldland, Founder Field Service News Explains Why He Believes Servitization Is Not a Journey But is Actually A Spectrum Of Field Service Offerings
Why we should approach servitization as a spectrum rather than a journey
Discover why servitization should be seen as a flexible spectrum of service offerings tailored to client needs, rather than just a journey toward outcome-based services.
The need to remove business silos to establish effective servitization
Max Dinser and Emanuel Folle, HSO, discuss the importance of removing barriers between business silos in order to effictively deliver true servitized service solutions.
Who is driving the move towards servitization within most organisations?
We Reflect On Data That Indicates That In Most Scenarios It Is Senior Leadership That Are Driving The Shift To Servitization
Did the pandemic kill servitization or make it inevitable?
Emanuel Folle and Max Dinser, HSO, explore the year-on-year data comparison to see if the pandemic has slowed the progress of servitization or made it even more essential.
