How Data Is Essential When Building The Trust Needed For Servitization
We Discuss How Data Is The Critical Element To Allow Field Service Companies To Establish The Trust Needed To Drive Servitization Adoption In Their Client Base.
Servitization in a post pandemic world
In the first feature from a recent FSN Research paper, published in partnership with HSO, we look at the role of servitization in the post-pandemic world.
What is the Role of the non-OEM in Servitization
What is the Role of the non-OEM in Servitization Whilst companies shift from strictly new product sales to instead selling the outcome a...
Selling the Concept of Servitization
Selling the Concept of Servitization Perhaps the biggest hurdle companies face when it comes to innovation is convincing others, especially...
Making Servitization Work
Making Servitization Work Understanding the why of servitization is on the surface a relatively easy task. However, get a firm grip on the...
Reactive-Proactive-Servitized. Is this the natural evolutionary path of service design?
Reactive-Proactive-Servitized. Is this the natural evolutionary path of service design?
ThinkTank Debrief: Digitalization, Servitization, Recovery (2020)
ThinkTank Debrief: Digitalization, Servitization, Recovery (2020) Add to Your Personal Library (0) Click Category to Bookmark Public...
Think Tank Sessions: Executive Briefing – Servitization: Challenge and Opportunity (2020)
Think Tank Sessions: Executive Briefing – Servitization: Challenge and Opportunity (2020) Add to Your Personal Library (0) Click...
Think Tank Sessions: Is Servitization Dependent on Being OEM Owned?
Think Tank Sessions: Is Servitization Dependent on Being OEM Owned? Add to Your Personal Library (0) Click Category to Bookmark Public...
Brave New World: Digitalisation and Servitization
In the first part of a new series of features in which we will explore the latest exclusive field service research findings, we explore how KPIs are changing in a world of servitization, IoT and changing demographics…