Keeping pace with the evolution of rugged technology for operational success
Fred Kao, CEO Twinhead International, the company behind Durabook, the brand for rugged and mobile-optimised laptops and tablets, discusses the evolving landscape and identifies the key factors organisations should consider when investing in the latest rugged technology.
First full-electric Volta Zero drives off the production line in Steyr, Austria
The first Volta Zero vehicle has been completed at the company’s contract manufacturing facility in Steyr, Austria.
The Panasonic Rugged Handheld Loved by Postal and Last Mile Delivery Workers Gets a Powerful Refresh
The latest TOUGHBOOK N1 handheld is more flexible, future-proof and more powerful.
Veego Introduces Self-Care Mobile App for Communication Service Providers and Their Internet Subscribers
Veego Active deflects calls from Customer Care while reducing handling time and speeding resolution of the calls that are made.
Aligning Gartner’s four service scenarios in a customer-centric service model
Having explored Gartner’s four service scenarios we now look at how these can align in a customer-centric service model
White Paper: Four Service Scenarios (2022)
White Paper: Four Field Service Scenarios Add to Your Personal Library (0) Click Category to Bookmark Public CategoryPrivate Category...
How to prevent “quiet-quitting” in the field service industry
Learn how, with a little help from technology, service leaders can increase workforce engagement and prevent “quiet-quitting” in their teams.
e-Book: Transforming Customer and Employee Experience with Connected Field Service
e-Book: Transforming Customer and Employee Experience with Connected Field Service Field service teams are facing whole new challenges to...
Should We Look at Hardware and Software as an Integrated Solution When Investing in Field Service Technology?
Dan Snowden and Max Dinser of HSO discuss whether we should look at hardware and software as an integrated solution when investing in field service technology.
ServiceMax Adds New Mobile, Communication, and Data Capture Capabilities to Flagship Field Service Management Platform
Core 22 R3 release includes updates to ServiceBoard, Zinc, Go, and DataGuide to help customers capitalize on greater value driven by an end-to-end ServiceMax solution.
