The KPIs that Matter in 2020 (Part One)
The KPIs that Matter in 2020 (Part One) In this first article in a series of excerpts from a recent white paper published by Aquant, Edwin...
Aquant Produces Covid-19 Resilience Hub
Aquant has created a content hub which includes webinars, virtual roundtables, and other ways for the service industry to connect.
Standard BI Tools Aren’t Foolproof
In this second excerpt from a recent white paper published by Aquant, we discuss which methods are best for creating customer risk scorecards and managing workforce performance issues.
4 Solutions For Effectively Building The New Service Workforce
In the third and final excerpt from a recent white paper published by Aquant, we look at four solutions for effectively building the new service workforce…
The Ongoing Generational Shift in the Service Workforce
The Ongoing Generational Shift in the Service Workforce In the first article of a series of excerpts from a recent white paper published by...
Aquant’s Service Leaders Spring Break Brings Together Service Superstars For A Week Of Virtual Peer-Led Sessions
Aquant is hosting Service Leaders Spring Break from March 22 – March 25, 2021.
Zinier and FLS Announce Partnership to Provide Field Service Industry with Enhanced Scheduling and Real-Time Resource Optimization
Zinier and FLS – FAST LEAN SMART announce a new partnership to enhance Zinier’s field service automation platform.
International wireless solutions providers announce new group to serve different industries
In a bid to combine the expertise of industry-leading wireless solutions providers, Ramtech has announced it will be working alongside businesses Argus and Hyfire to form ‘The Orama Group’.
Unhappy Field Techs? The Right Tools Will Improve Their Satisfaction and Your Aftermarket Profitability
Sarang Sambare, Senior Director of Industry Solutions at Syncron, shares some tips to keep field service technicians happy and engaged and improve your aftermarket profitability.
How much harder is it to attract new technicians today than it was in the past?
Ben Baum, Durabook explains how the case of Total Cost of Ownership has evolved beyond the lifecycle of the devices and includes productivity of our field techs
