Solving the Field Service Skill Gap with AI
Solving the Field Service Skill Gap with AI Field service teams are in flux. The existing drain to the workforce brought on by a deluge of...
White Paper: Solving the Field Service Skill Gap with Artificial Intelligence
White Paper: Solving the Field Service Skill Gap with Artificial Intelligence (2020) Field service teams are in flux. The existing drain to...
E-Book: Beyond NPS – How AI Creates Memorable Customer Experiences
e-Book: Beyond NPS – How AI Creates Memorable Customer Experiences (2021) Effortless interactions are the key to winning hearts and...
Aquant’s New AI Tool, is the Missing Link in Exceptional Customer Experiences
The platform converts messy service data into detailed insights for service executives, providing visibility into customers at risk of churn and workforce training opportunities.
Aquant Launches New AI Tool, Service Insights
Aquant’s Service Insights, capable of analyzing your data out of the box, provides a detailed window into factors that impact customer experiences.
3 Tips to Secure Approval for New Service Projects
In this article from Aquant, we look at three tips to secure approval for new service projects and how to make the right decision for your organisation.
Two Major Service Challenges to Overcome
Two Major Service Challenges to Overcome In this second article of a series of excerpts from a recent white paper published by Aquant, we...
The Service Leader’s Guide to Recruiting and Retaining Gen Z & Millennial Employees (2021)
The Service Leader’s Guide to Recruiting and Retaining Gen Z & Millennial Employees (2021) Today’s service workforce is...
OverIT has been named a Visionary in the Gartner® Magic Quadrant™ for Field Service Management for the fourth time in a row
OverIT has been recognized by Gartner in the Visionary Quadrant based on the company’s Completeness of Vision and Ability to Execute.
Investing in the Right Tech Can Reduce the Impact of an Economic Downturn
Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’
