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Feature, Service Leadership

Field Service Leaders Interviews: Scott Berg, ServiceMax (part one)

ServiceMax have been one of the undoubted success stories in field service software of recent years. Kris Oldland, Field Service News...

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FSM Technology, News

Leading property management organisation goes live with ServicePower service management platform

Service management software provider ServicePower recently announced that a professional services company that provides global commercial...

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FSM Technology, News

Foodservice equipment company Servequip enjoys a ‘sharper’ business with Tesseract

For nearly 40 years, Servequip have been in the business of supplying and maintaining foodservice equipment, with customers ranging from...

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Feature, Service Strategy

Eight tips for improving field service productivity: Part One

Whilst it is often the selling point of specialist field service technology, improving productivity can also be achieved through good...

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FSM Technology, Service Operations, Uncategorized

Trimble Horizon—a New Cloud Platform for Field Service Management

Trimble yesterday introduced its new cloud-based platform for field service management—Trimble® Horizon. Trimble Horizon will be the...

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Feature, FSM Technology

Five myths of enterprise app development in a mobile-first world

28/08/2014 19:56 Cathal McGloin, CEO of mobile enterprise app developer FeedHenry takes on the role of myth buster as he debunks a few...

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FSM Technology, News

In-Vehicle app integration commonplace within five years

A recent report into the telematics sector undertaken by Juniper Research has identified that in-vehicle apps is anticipated to reach...

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Digital Transformation, Feature, Service Operations, Spare Parts

Could 3D printing alter the field service industry forever?

As part of our FSN10 anniversary celebrations we take a look back at an early article that predicted 3D as a game changer to the service supply chain…

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FSM Technology, Service Operations

THE AMAZING AMAZON DRONES: PART ONE: PR STUNT OR FIELD SERVICE REVOLUTION?

At the beginning of this month Amazon caused a global sensation when they announced their intentions to launch a new service Amazon Prime...

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Feature, FSM Technology, FSN10

On the move and on the front line – mobile workforce technology in utilities

As part of our #FSN10 anniversary celebrations we look back at the a key article from 2014 that discussed FSM in the utilities sector…

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