Out With the Old, In With the New
Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’
Zinier and FLS Announce Partnership to Provide Field Service Industry with Enhanced Scheduling and Real-Time Resource Optimization
Zinier and FLS – FAST LEAN SMART announce a new partnership to enhance Zinier’s field service automation platform.
Gain Deeper Service Insights With These Three Data Entry Best Practices
Get the most out of your service data by using these three actionable steps to encourage accurate data entry and create a data-driven field service culture.
OverIT provides remote assistance powered by Augmented Reality to Naturgy’s field technicians
OverIT has reached an agreement with Naturgy to provide remote assistance to maintenance staff working in the field on wind farms in Chile and gas combined-cycle power plants in Mexico.
Syncron’s New Field Service Technician Enablement Initiative Focuses on Success for the Global Workforce
By equipping technicians with a secure, intuitive, and interactive troubleshooting platform, the Syncron technician enablement solutions empower field teams and contractors, improve productivity and sustainability, and enable long-term planning.
Will the pace of technology evolution continue in field service?
Jeremy Squire shares his thoughts on whether the pace of change we have seen in the field service sector will continue in the future.
Why technology is only part of a successful solution
Jeremy Squire explains why while important, the technology is only ever one part of what a successful solution in field service is about.
How critical is it our industry embraces leading edge technology?
Jeremy Squire outlines why it is critical that our industry continues to embrace leading edge technology as we look towards continuing disruption and challenge.
How FLS VISITOUR delivers multiple benefits for users
Jeremy Squire tells us how there are multiple benefits users of the technology see from increased efficiency, reduced costs and an improved carbon footprint
Was FLS VISITOUR using AI before the term become in vogue?
Jeremy Squire explains how and where the algorithms in FLS VISITOUR are leveraging machine learning and Artificial Intelligence
