COVID-19: Reduce Site Visits and Increase Remote Assistance
As the service sector looks to reduce site visits in line with current social distancing measures Aquant suggests a solution to maintaining continuity during the pandemic lies in AI, remote technology, and better data collection.
How Connected Field Service Can Transform Customer Experience
In the first excerpt from a recent e-book sponsored by Salesforce, and now available at Field Service News, we look at how connected field service can transform customer and employee experience.
A Prescription for Field Service Leaders
The world that we entered into at the start of 2020 is a very different one to the one we inhabit today. The Covid-19 novel coronavirus...
Five Global Trends Driving the Future of Field Service
Sam Klaidman, Founder and Principal Adviser at Middlesex Consulting, analyses the five global trends that will drive the future of field...
Selling the Concept of Servitization
Selling the Concept of Servitization Perhaps the biggest hurdle companies face when it comes to innovation is convincing others, especially...
Siemens welcomes OverIT to its grid software ecosystem of partners
Siemens Smart Infrastructure has partnered with OverIT, the global leader in field service management, to expand its ecosystem of partners for its grid software business.
Durabook Launches First Fanless 8” Fully Rugged Tablet With Intel® 12th Gen CPU
R8 is the world’s only fanless 8” fully rugged tablet with 12th Gen Intel® Core™ processors, offering a unique combination of outstanding performance and ultimate portability for the modern mobile worker.
Durabook Adds Intel’s 12th Gen CPU to Its R11 Fully Rugged Tablet
Durabook announced significant updates to its R11 fully rugged tablet, achieving a world-first with its 11.6” fully rugged device featuring the latest 12th Gen Intel® processor and architectural innovations to elevate the user experience.
Why Do Some Service Organisations Have That Spark of Ingenuity in their DNA?
Why Do Some Service Organisations Have That Spark of Ingenuity in their DNA? In October 2021, Field Service News hosted the inaugural...
Is Transparency the Key Factor in Establishing Genuine Partnership-Based Relationships?
Is Transparency the Key Factor in Establishing Genuine Partnership-Based Relationships? In October 2021, Field Service News hosted the...
