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Digital Symposium, Premium Resources

#FSN20: Sarah Brettle – Building a better future for our customers, our employees and our bottom line

Chris Hird is joined by Sarah Brettle a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward

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Digital Transformation, Feature

Blaze new trail with Field Service, now

Blaze new trail with Field Service, now In many ways the world in which we operate has changed so radically that the work-flows of just two...

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Digital Symposium, Premium Resources

#FSN20: Rajat Kakar – Technology is no longer holding back service evolution

Kris Oldland is joined by Rajat Kakar a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward

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Digital Symposium, Premium Resources

#FSN20: Patrick Jansen – Data, Disruption, Turbines and People

Chris Hird is joined by Patrick Jansen a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward

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Feature, FSM Technology

It’s time to move your focus to the field…

It’s time to move your focus to the field… The new wave of field service management technology is here writes Charlie Jackson,...

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Digital Transformation, Feature, FSM Technology

The Technology That Matters For the Future of Field Service

As we begin to emerge out of the pandemic the one significant positive that we can harness is the sustained focus on accelerating digital...

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Digital Transformation, Feature

The Critical Role of Analytics in 2019

One Step Ahead… Steve Mason from FieldAware outlines the importance of technology evolution in your service offering. As a...

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Digital Symposium, Premium Resources

Interview: Why Konica Minolta forged their own path forward with remote first as a default

Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Kris Oldland to discuss their remote-service journey and explain why they developed their own internal remote-service delivery solution AIRe Link.

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Feature, Service Leadership, Service Strategy

Now is the Time for Strong, Decisive Leadership

Now is the Time for Strong, Decisive Leadership In the first of our series of features looking towards building a new normal that was...

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Feature, Service Leadership

5 Considerations for Building an Adaptive Culture

In this highlight from the Field Service Podcast Kevin Green, author of Competitive People Strategy and former CEO of the Recruitment and...

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