The Ongoing Generational Shift in the Service Workforce
The Ongoing Generational Shift in the Service Workforce In the first article of a series of excerpts from a recent white paper published by...
The Service Leader’s Guide to Recruiting and Retaining Gen Z & Millennial Employees (2021)
The Service Leader’s Guide to Recruiting and Retaining Gen Z & Millennial Employees (2021) Today’s service workforce is...
OverIT has been named a Visionary in the Gartner® Magic Quadrant™ for Field Service Management for the fourth time in a row
OverIT has been recognized by Gartner in the Visionary Quadrant based on the company’s Completeness of Vision and Ability to Execute.
Investing in the Right Tech Can Reduce the Impact of an Economic Downturn
Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’
Out With the Old, In With the New
Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’
Why do we need to measure service KPIs differently
Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’
Zinier and FLS Announce Partnership to Provide Field Service Industry with Enhanced Scheduling and Real-Time Resource Optimization
Zinier and FLS – FAST LEAN SMART announce a new partnership to enhance Zinier’s field service automation platform.
Unhappy Field Techs? The Right Tools Will Improve Their Satisfaction and Your Aftermarket Profitability
Sarang Sambare, Senior Director of Industry Solutions at Syncron, shares some tips to keep field service technicians happy and engaged and improve your aftermarket profitability.
Gain Deeper Service Insights With These Three Data Entry Best Practices
Get the most out of your service data by using these three actionable steps to encourage accurate data entry and create a data-driven field service culture.
OverIT provides remote assistance powered by Augmented Reality to Naturgy’s field technicians
OverIT has reached an agreement with Naturgy to provide remote assistance to maintenance staff working in the field on wind farms in Chile and gas combined-cycle power plants in Mexico.
