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FSM Technology, News

Your Housing Group Chooses Fast Lean Smart Dynamic Scheduling Solution to Optimise Efficiency and Customer Experience

Your Housing Group (YHG), one of the UK’s largest housing providers with 28,000 homes, is set to transform the efficiency of their field...

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Digital Transformation, Feature

Field Service News @ FSME ft. Jeremy Squire, Fast Lean Smart

Field Service News @ FSME ft. Jeremy Squire, Fast Lean Smart Kris Oldland, Editor-in-Chief, Field Service News talks to Jeremy Squire of...

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FSM Technology, News

Scheduling software users award Fast Lean Smart UK a Net Promoter Score of 100

FLS, Fast Lean Smart, a leader in field force appointment, schedule and route optimisation solutions, has recently announced the results of...

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FSM Technology, News

Vehicle Inspection service From the UK’s Top Logistics Association Revolutionised With Advanced Scheduling Software

Freight Transport Association (FTA) is transforming its Vehicle Inspection Service (VIS) by deploying FAST LEAN SMART (FLS) real-time...

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News, Service Strategy

High Customer Rating the Secret for Success

FLS, FAST LEAN SMART, a leader in field force appointment, schedule and route optimisation solutions, is pleased to announce the results of...

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Digital Transformation, Feature

Industry Spotlight: Healthcare at Home

Industry Spotlight: Healthcare at Home In our Industry Spotlight series of videos, we look at field service operations and technology...

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FSM Technology, News

FLS Partners With Amey To Transform Repairs Services for Mod Homes

Field force scheduling specialist FLS – FAST LEAN SMART has won a contract with one of the world’s largest infrastructure operators...

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#FSN20, Analysis, Feature, Home, Service Strategy

Understanding the impact of unconscious bias towards a brand

Sarah Brettle, Customer Service Division Director at Ford, explains how companies should be aware of the unconscious bias that may be at play when potential customers consider our brand.

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#FSN20, Analysis, Feature, Service Operations

In an age of disruption, how do we meet today’s and tomorrow demands simultaneously?

Sarah Brettle, Ford, discusses how the automotive industry must meet service demands today while planning for tomorrow as it moves from petrol to electric vehicles.

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#FSN20, Analysis, Feature, Home, Service Operations

Is infrastructure the biggest barrier to widespread adoption of electric vehicles?

Is infrastructure the biggest barrier to widespread adoption of electric vehicles? The #FSN20 is Field Service News’ annual...

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