AQUANT › Field Service News

August 4, 2022

What First Time Fix Rate Can’t Tell You About Service Performance

First time fix (FTF) is a standard KPI among service teams, but relying on FTF alone creates blindspots for service leaders.

Digital Transformation, Feature, Home

July 28, 2022

Why Your Business Needs a Service Intelligence Platform

Discover what a service intelligence platform is, how it works, and how it can help improve efficiency and customer experience for service organizations of any size.

Feature, FSM Technology, Home

July 25, 2022

Are we only just starting to scratch the surface of what we can achieve with connected field service?

How much further can we go with the effective use of asset data driving a true revolution in field service operations, and what are the barriers holding us back?

Digital Transformation, Feature

July 20, 2022

How to Improve Performance Measurement in Field Service with Service Intelligence

Field service and its workforce are evolving—and at a rapid pace. Today, it’s more important than ever to understand if your...

Feature, Service Operations

July 6, 2022

Out With the Old, In With the New

Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’

Feature, Service Operations

June 28, 2022

Why do we need to measure service KPIs differently

Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’

Uncategorized

June 21, 2022

e-Book: 5 KPIs Service Leaders Need to Measure in 2022

Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’