Standard BI Tools Aren’t Foolproof
In this second excerpt from a recent white paper published by Aquant, we discuss which methods are best for creating customer risk scorecards and managing workforce performance issues.
In the Post-Pandemic World, Customer-Centric Service Is Critical
In the first article of a series of excerpts from a recent white paper published by Aquant, we look at the importance of providing exceptional customer experience in the post-pandemic world.
Aquant’s New AI Tool, is the Missing Link in Exceptional Customer Experiences
The platform converts messy service data into detailed insights for service executives, providing visibility into customers at risk of churn and workforce training opportunities.
3 Tips to Quickly Scale Your Appliance or Food Service Repair Business
In this article from Aquant, we look at three tips to scale appliance and food repair businesses rapidly with the help of easy-to-use AI tools.
E-Book: Beyond NPS – How AI Creates Memorable Customer Experiences
e-Book: Beyond NPS – How AI Creates Memorable Customer Experiences (2021) Effortless interactions are the key to winning hearts and...
Introducing the Aquant Workforce Performance Index
Introducing the Aquant Workforce Performance Index Having published a series of features based on excerpts from their latest white paper,...
Aquant Announces Intelligent Warranty Audit to Accelerate Service Transformation
Aquant created Intelligent Warranty Audit., an AI-driven product that enables organizations to leverage large amounts of warranty data, reducing service costs through faster, more accurate claims processing.
The KPIs that Matter in 2020 (Part Two)
The KPIs that Matter in 2020 (Part Two) In this first article in a series of excerpts from a recent white paper published by Aquant, Edwin...
The Key Driver for 3D Systems Adoption of AI
Mark Hessinger of 3D Systems talks about why they have embraced Artificial Intelligence to improve their field service operations
The KPIs that Matter in 2020 (Part One)
The KPIs that Matter in 2020 (Part One) In this first article in a series of excerpts from a recent white paper published by Aquant, Edwin...