Author: Totalmobile

FSM Technology, News

ISS Partners with Totalmobile to Enhance Safety for 7,000 Frontline Workers Across the UK

ISS leads the way as the first UK organisation to provide a safety solution for all its lone and isolated frontline staff, with Totalmobile’s innovative Protect technology

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Digital Transformation, News

Flagship Group Selects Totalmobile to Streamline its Housing Repairs Service

Totalmobile will be deployed across the non-profit housing group, reducing repair times and overhead costs, while providing oversight of all operations

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Premium Resources, Solutions Theatre

Unlock Field Service Excellence & Overcome Inefficiency

Rob Gilbert, Totalmobile Outlines Two Important Keys For Unlocking Service Excellence In Field Service Operations In This Presentation Now Available on FSN FREE

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Feature, Service Strategy

We need to understand the challenges of multiple stakeholders within a customer organisation

Jim Darragh, CEO, Totalmobile discusses how service providers must be able to engage with and understand perspectives of multiple stakeholders in our customers

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Feature, FSM Technology, Service Strategy

The importance of understanding the nuanced challenges of industry verticals

Jim Darragh, CEO, Totalmobile explains how as part of their approach to customer success they have embraced vertically differentiated product leadership.

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Feature, FSM Technology

How we went from Software as a Service to Everything as a Service and why

Jim Darragh, CEO, Totalmobile discusses how we have moved relatively rapidly to Everything as a Service following in the slipstream of the SaaS movement

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Feature, Home, Service Strategy

The parallels of customer success within the software sector and servitization within manufacturing

Jim Darragh, CEO, TotalMobile discusses the importance of vertical knowledge within a servitized or customer success focused field service strategy

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Digital Symposium, Premium Resources, Servitization and Advanced Service Design

Interview: Customer Success Through Vertically Differentiated Product Leadership, ft. Jim Darragh, Totalmobile

Jim Darragh, CEO, TotalMobile, joins Kris Oldland to discuss the parallels between customer success within the software sector and servitization in field service

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Digital Transformation, News

Totalmobile Launches Field Service Intelligence Solution Allowing Customers to Review Operational Performance as Services Take Place

Insight from Totalmobile provides users with access to real-time operational data and predictive intelligence to optimise workforce planning and service delivery

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Digital Transformation, News

Totalmobile Acquires Cognito iQ To Add Leading Analytics Capability To Existing Suite Of Field Service Management Solutions

Insight from Totalmobile provides users with access to real-time operational data and predictive intelligence to optimise workforce planning and service delivery

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