A tale of two markets? Field service and the rugged tablet
Xplore Technologies’ Sandy McCaskie asks whether the rising “consumer made rugged” approach can work for field service companies? In...
Enhancing your end-to-end workflow with mobile technology
John Cameron, general manager of Trimble Field Service Management looks at how technology can play in a part in the whole field service...
Green intentions? The end game of fleet sustainability examined
Business motivations for running a green fleet can be many. Environmental ethics are laudable but the business case is clear and financial...
The Big Debate: Servitization (part two)
At the recent AfterMarket conference in Amsterdam Field Service News Editor, Kris Oldland hosted a panel debate with three speakers key...
Field Service Leaders Interviews: Scott Berg, ServiceMax (part three)
Speaking exclusively to Field Service News ServiceMax COO Scott Berg has discussed the similarities between widely differing industries,...
Top 10 implementation tasks for a mobile workforce management system
Alan McNamara of Ultan Technologies gives us a run down of some key considerations for implementing mobile workforce technology… 1:...
Eight tips for improving field service productivity: Part Three
Whilst technology can play a big part in improving the efficiency of a field service operation, nothing is as important as ensuring your field service managers are fully armed to do their job.
2015… The year of the S?
While many IT experts are predicting further big things in IoT this year, Nick Frank suggests they are missing one more vital letter…...
Field Service Leaders Interviews: Scott Berg, ServiceMax (part two)
In part one of this exclusive interview with ServiceMax COO Scott Berg we looked at the the similarities between widely differing...
Service Management Automation 2.0
Upgrading a service management system can be a challenge, but unifying and upgrading multiple systems across a continent? Here’s how...
