sustainability

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Feature, Service Strategy, Think Tank Sessions

Think Tank Sessions: Different Drivers for Customer Success

Think Tank Sessions: Different Drivers for Customer Success The approach to dealing with the shift towards customer success models will, of...

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Digital Transformation, Feature, Service Strategy

Revolutionizing Field Service Management with Circular Economy and Servitization Practices

In the first feature from a recent white paper, published in partnership with Syncron, we discuss how we can revolutioniza field service management with circular economy and servitization practices.

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Digital Transformation, Feature, FSM Technology, Service Strategy

Servitization Series: Conclusion and Reflective Points

Servitization Series: Conclusion and Reflective Points In this series of articles that are serialised from an exclusive new Field Service...

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Feature, Service Operations

Green intentions? The end game of fleet sustainability examined

Business motivations for running a green fleet can be many. Environmental ethics are laudable but the business case is clear and financial...

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Feature, Service Operations

Challenges in the final mile are only going to get harder

The challenges of final mile delivery are ones all field service professionals understand only too well. The Pareto principle is alive and...

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Digital Transformation, News

IFS Delivers Another Market-Beating Year with Software Growth at 22%

IFS, the global cloud enterprise applications company, announced its Q3 2021 year-to-date (YTD) financial results, ending September 30,...

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Feature, FSN Research, Service Strategy

Will the new normal see a sustained focus on service as a key differentiator?

Will the new normal see a sustained focus on service as a key differentiator?

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News, Service Operations

Circular Economy and Servitization – Join Syncron’s LinkedIn Live event

Join Syncron for an exclusive LinkedIn Live event on May 18th for an engaging discussion on circular economy and servitization in the field service sector.

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Digital Transformation, Feature

How Can Your Field Service Organisation Embrace Circular Economy and Servitization

In this final feature from a recent white paper, published in partnership with Syncron, we analyze how the transition to a circular economy and servitization can offer substantial opportunities for field service organizations to create more profitable business models.

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Feature, Service Strategy

Navigating Transformational Challenges in Servitization

Navigating Transformational Challenges in Servitization In a new series of articles that are serialised from an exclusive new Field Service...

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