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Digital Transformation, News

Service Max Launches Connected Field Service

Service management software specialist ServiceMax has launched  Connected Field Service,  a complete Internet of Things (IoT) solution...

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Digital Transformation, Feature, Service Strategy

IoT Service Insights Are Re-shaping Product Design

The way products are serviced is reshaping their design at the R&D level, and providing new insights into product usage, according to field service management specialist, ServiceMax. Service mechanisms are increasingly seen as the common denominator of accurate product development and maintenance.

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Digital Transformation, Feature

Asset data comes from more sources than just IoT

Asset data comes from more sources than just IoT Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product...

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Digital Transformation, Feature

Do we need to connect legacy assets to IoT?

Do we need to connect legacy assets to IoT? Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product...

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Feature, FSM Technology

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 1

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 1 In the first of a four-part series, we...

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Digital Transformation, Feature, Service Operations

We need to rethink training in field service

We need to rethink training in field service Field Service News and ServiceNow have recently partnered on an exclusive new white paper...

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Digital Transformation, Feature, FSM Technology

Will A Generative AI Revolution Deliver Genuine Field Service Excellence?

The Generative AI Revolution in Field Service In this series of articles that are serialised from an exclusive new Field Service News white...

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FSM Technology, News

Salesforce launches their own FSM solution – Field Service Lightning…

Built on the Salesforce Customer Service platform, Field Service Lightning promises to harnesses the latest mobile and IoT technologies,...

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Think Tank Sessions

Field Service Think Tank Sessions: Service Excellence and Revenue

Exclusive reporting from the inaugural Field Service News Think Tank session

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Digital Transformation, Feature

The accelerated path of digital transformation in field service

The accelerated path of digital transformation in field service Field Service News and ServiceNow have recently partnered on an exclusive...

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