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Digital Transformation, Feature

Critical trends in the telecommunications industry

To understand the issues impacting the telecommunications industry, we begin with an examination of key trends which make these outcome-based service models possible.

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FSM Technology, News

Trackunit acquires N. American IoT field services expert OEMSI

Global IoT services provider Trackunit has acquired North American field services expert OEM Solutions Inc as part of its drive to offer...

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FSM Technology, Premium Resources, Written Content

White Paper: An Even Playing Field? (2018)

White Paper: An Even Playing Field? (2018) Add to Your Personal Library (0) Click Category to Bookmark Public CategoryPrivate Category...

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News, Service Leadership, Service Operations

Leo Perrotta becomes OverIT’s new Chief Customer Success Officer

Ashok Leyland in Partnership with Syncron to Propel Industrial IoT Transformation for Predictive Vehicle Maintenance Ashok Leyland in...

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Digital Symposium, Premium Resources

Interview: Digital Transformation and the Democratization of Service Excellence Ft. Bulent Cinarkaya & Tasker Generes, ServiceNow

Kris Oldland is joined on the Digital Symposium by Tssker Generes and Bulent Cinarkaya of ServiceNow to discuss digital transformation in field service

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Feature, Service Strategy

We have built the foundations for connected field service, now we must begin to actually use it

We have built the foundations for connected field service, now we must begin to actually use it

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Digital Transformation

How the Internet of Things will change Field Service

James Smith, Research Director for Field Service conference producer for The Field Service Summit, organised by Copperburg explains how the IoT is set to change everything…

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Digital Transformation, Feature

Avoid an inside out approach that can be a barrier to effortlessness

Avoid an inside out approach that can be a barrier to effortlessness

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Digital Transformation, Feature

A Widening Gap Between Digital Haves and Have Nots

A Widening Gap Between Digital Haves and Have Nots

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Feature, FSM Technology

2015… The year of the S?

While many IT experts are predicting further big things in IoT this year, Nick Frank suggests they are missing one more vital letter…...

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