Out With the Old, In With the New
Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’
Gain Deeper Service Insights With These Three Data Entry Best Practices
Get the most out of your service data by using these three actionable steps to encourage accurate data entry and create a data-driven field service culture.
OverIT provides remote assistance powered by Augmented Reality to Naturgy’s field technicians
OverIT has reached an agreement with Naturgy to provide remote assistance to maintenance staff working in the field on wind farms in Chile and gas combined-cycle power plants in Mexico.
Syncron’s New Field Service Technician Enablement Initiative Focuses on Success for the Global Workforce
By equipping technicians with a secure, intuitive, and interactive troubleshooting platform, the Syncron technician enablement solutions empower field teams and contractors, improve productivity and sustainability, and enable long-term planning.
Why technology is only part of a successful solution
Jeremy Squire explains why while important, the technology is only ever one part of what a successful solution in field service is about.
How critical is it our industry embraces leading edge technology?
Jeremy Squire outlines why it is critical that our industry continues to embrace leading edge technology as we look towards continuing disruption and challenge.
How FLS VISITOUR delivers multiple benefits for users
Jeremy Squire tells us how there are multiple benefits users of the technology see from increased efficiency, reduced costs and an improved carbon footprint
Was FLS VISITOUR using AI before the term become in vogue?
Jeremy Squire explains how and where the algorithms in FLS VISITOUR are leveraging machine learning and Artificial Intelligence
Understanding FLS VISITOUR – winner Technology Innovation of the Year
Jeremy Squire tells us more about the type of companies that are using FLS VISITOUR to improve their service operations.
OverIT appoints Claudio Bartolini as Chief Technology Officer
The new Chief Technology Officer Claudio Bartolini will report to OverIT’s CEO and Chairman, Paolo Bergamo. This leadership addition promises to accelerate OverIT’s growth ambition.
