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FSM Technology, News

BT pushes ahead with new sustainable digital solutions through its Green Tech Innovation Platform

BT enters phase two of its Green Tech Innovation Platform programme to uncover new tech that could help manufacturers become more sustainable by announcing digital start-ups RIIICO, Sensorfact and Circularise.

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Feature, FSN Research

Identifying the biggest change in the industry for customer requirements

In our research study, conducted in partnership with ServiceMax, we identified what is the biggest change in the service industry for customer requirements.

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Digital Transformation, Feature, Service Strategy

Konica Minolta’s Journey to Remote-as-a-Default

Kris Oldland reflects on the journey Konica Minolta have taken to developing remote-as-a-default approach to service using their own tool AIRe Link

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Feature, FSM Technology

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 3

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 3 In the third of our four-part series, our...

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Uncategorized

Advanced Services in UK road transport

Faced with high fuel costs, congestion, driver shortages and changing delivery patterns, the UK road transport industry has to change...

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Digital Transformation, Feature

The Big Discussion: Artificial Intelligence and Field Service

The Big Discussion: Artificial Intelligence and Field Service. Part 1. In the Big Discussion we bring together a panel of industry experts...

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Think Tank Sessions, Analysis

Adapting to Changing Regulations

Adapting to Changing Regulations All countries across the world have introduced some form of restricted movement and localized lockdowns at...

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Feature, FSN Research

Reduced overheads are a benefit for service providers but do customers necessarily want cheaper service?

Change is best arrived at in iterations. In the final of this series from an exclusive Beyond the Data report that is part of a major...

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Feature, Spare Parts

Is Sustainability in Spare Parts Management the Ultimate Imperative?

Sustainability in Spare Parts Management: The New Imperative for Value Creation Sustainability in spare parts management is no longer...

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Premium Resources, Resources, FSN Free

White Paper: Checkmate: Winning Strategies for the Ultimate Aftermarket Pricing Mix (2024)

Checkmate: Winning Strategies for the Ultimate Aftermarket Pricing Mix (2024) As executive pricing leaders working within manufacturing, we...

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