Verint and Intelcom work together to provide the “complete” workforce management and contact centre solution
12/06/2014 22:13 With a fully integrated product across the two companies customers are set to benefit from one integrated contact centre...
The Financial Impact of Covid-19 on Field Service…
The Financial Impact of Covid-19 on Field Service… With operations being so suddenly impacted the financial implications of the...
OverIT has been named a Leader in the IDC MarketScape Worldwide Field Service Management Solutions for Utilities 2022
OverIT, the global FSM software company, announced it has been named to the Leaders Category in the IDC MarketScape: Worldwide Field...
Measuring What Matters…
Overcoming Field Service Challenges In Facilities And Property Management Steve Wellen, CEO of FieldAware outlines the evolution...
Up Time as a Service: The New Normal Expectation for Field Service
Up Time as a Service: The New Normal Expectation for Field Service In this article for Field Service News, Michael Blumberg, President of...
What Field Service Organizations Should Expect In The Post-Pandemic World
What Field Service Organizations Should Expect In The Post-Pandemic World In this new article for Field Service News, Marc Tatarsky, SVP of...
Do Social Bubbles Show the Way for Service Bubbles Post Covid-19?
Do Social Bubbles Show the Way for Service Bubbles Post Covid-19? As our industry is desperately seeking avenues to return to normality,...
Comparative Analysis: Seven key takeaways when comparing the UK to the rest of the world
Seven Key Takeaways when comparing the UK to the rest of the world In the final article from our series of comparative analyses across a...
Comparative Analysis: The impact of the pandemic on digital transformation
The Impact of the Pandemic on Digital Transformation In the next in our series of comparative analyses across a global study and a...
Comparative Analysis: General perception of maturity of customer-centric driven technologies amongst field service companies
Comparative Analysis: General perception of maturity of customer-centric driven technologies amongst field service companies In the next in...
