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Digital Transformation, Feature, Service Strategy

Demystifying a Quick Path to Value: Measure | Plan | Manage

Demystifying a Quick Path to Value: Measure | Plan | Manage FieldAware’s Marc Tatarsky outlines three key areas of focus service...

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Digital Transformation, Premium Resources, Written Content

White Paper: Twenty-First Century Field Service: The impact of the Internet of things (2014)

Executive Briefing: Is Remote First the Default of the New Normal? Add to Your Personal Library (0) Click Category to Bookmark Public...

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Digital Transformation, Premium Resources, Remote Service Delivery, Servitization and Advanced Service Design, Written Content

White Paper: Beyond Remote Service: Is now the time to redefine service delivery? (2021)

White Paper: Beyond Remote Service: Is Now the Time to Redefine Service Delivery? Add to Your Personal Library (0) Click Category to...

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Aftermarket, Feature

From Outputs to Outcomes: Rethinking Field Service Contracts

Why outcome-based field service contracts are replacing activity-based models—and what leaders need to change to make them work.

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Feature, Pricing

The Risk Of Revenue Leakage For OEMs

Uncover the real risk of revenue leakage for OEMs and explore strategies to safeguard profitability through smarter service and pricing solutions.

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Feature, Spare Parts

Spare Parts After Hours 24: Marco Mambretti, Cavotec

Spare Parts After Hours 24: Marco Mambretti, Cavotec Kris Oldland, Editor-in-Chief, of Copperberg takes time out at the end of a busy and...

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Feature, Spare Parts

Spare Parts After Hours 24: Goran Olsson, Marel

Spare Parts After Hours 24: Göran Olsson, Marel Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and hugely...

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FSM Technology, News

Trackunit acquires N. American IoT field services expert OEMSI

Global IoT services provider Trackunit has acquired North American field services expert OEM Solutions Inc as part of its drive to offer...

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Digital Transformation, Feature, FSM Technology, Service Strategy

Technology Requirements for Successful Servitization

Technology Requirements for Successful Servitization In this series of articles that are serialised from an exclusive new Field Service...

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Feature, Service Strategy

Navigating Transformational Challenges in Servitization

Navigating Transformational Challenges in Servitization In a new series of articles that are serialised from an exclusive new Field Service...

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