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Digital Symposium, Premium Resources

#FSN20: Sarah Brettle – Building a better future for our customers, our employees and our bottom line

Chris Hird is joined by Sarah Brettle a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward

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Digital Transformation, Feature

Blaze new trail with Field Service, now

Blaze new trail with Field Service, now In many ways the world in which we operate has changed so radically that the work-flows of just two...

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#FSN20, Feature, Home, Service Operations

How well do our older engineers adapt to a new age of digital transformation in field service?

How well do our older engineers adapt to a new age of digital transformation in field service? The #FSN20 is Field Service News’ annual...

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#FSN20, Digital Transformation, Feature, Home

At the heart of digital transformation the true benefit is communication

At the heart of digital transformation the true benefit is communication The #FSN20 is Field Service News’ annual celebration of...

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#FSN20, Feature, Service Strategy

The pandemic accelerated our adoption of remote-first service, but was not the primary driver

The pandemic accelerated our adoption of remote-first service, but was not the primary driver The #FSN20 is Field Service News’ annual...

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#FSN20, Feature, Service Strategy

Why remote-service as a default must be outlined at the pre-contract stage of a service agreement

Why remote-service as a default must be outlined at the pre-contract stage of a service agreement The #FSN20 is Field Service News’...

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#FSN20, Feature, Service Strategy

Is there still some client push back when it comes to remote service delivery?

Is there still some client push back when it comes to remote service delivery? The #FSN20 is Field Service News’ annual celebration of...

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#FSN20, Analysis, Feature, Service Strategy

Understanding the drivers behind moving to a remote-by-default approach to service

Understanding the drivers behind moving to a remote-by-default approach to service The #FSN20 is Field Service News’ annual celebration...

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FSM Technology, News

Quora Group Grows with BigChange Field Service Management

A leading provider of mechanical and electrical building services says a new job management system is helping it to win more business....

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#FSN20, Digital Transformation, Feature

The best technology is technology you don’t notice

Kris Oldland and Rajat Kakar discuss how it is the effortlessness of the user that defines true technological leaps forward.

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