Best of breed? Platform? Why not best-of-suite?
Mark Brewer, IFS, discusses how organizations and customers approach the perennial challenge of having an integrated best-of-breed or taking the risks of acquiring a platform and how we can move forward with a ‘best-of-suite’ approach.
Great technology is the empowering element, but people are always looking at the solution
Mark Brewer, IFS, and Kris Oldland discuss the way organizations look at ways to integrate new technologies into their service operations to drive efficiency.
What is driving IFS’s consistent acknowledgment as an industry leader?
Mark Brewer explains how IFS approaches its continuous improvement journey and how the company has maintained both its vision and the ability to follow through and deliver.
Why the employee experience must be factored into modern FSM thinking
Mark Brewer, IFS, discussed why employee experience is important in FSM thinking and if field service is becoming a more vertically-focused industry.
Making sure your technicians have the right part, at the right place, at the right time, every time
Michael Israel, Head of Field Service Evangelism at Zuper, discusses how to make sure that your technicians have the right part, at the right price and the right time.
ThinkTank Debrief: The New Frontiers Of Field Service (2023)
Field Service News Brings Together An Incredible Panel Of Industry Leaders To Reflect On The Key Discussions At The Field Service Symposium 2022
European Field Service Awards 2022 Winners: IFS – Best FSM Solution
Mark Brewer joins Kris Oldland to discuss their recent acknowledgment as Best FSM Solution at the European Field Service Awards 2022
Remote assistance to field workers, leveraging Augmented Reality and fostering innovation
Naturgy, through its international subsidiary Global Power Generation, has selected OverIT as its enterprise remote assistant software provider to support its maintenance staff working in the field in Mexico, Chile, and other locations.
BT pushes ahead with new sustainable digital solutions through its Green Tech Innovation Platform
BT enters phase two of its Green Tech Innovation Platform programme to uncover new tech that could help manufacturers become more sustainable by announcing digital start-ups RIIICO, Sensorfact and Circularise.
Panel: Sustainability and Field Service Excellence: Two Worlds That Fully Align
Kris Oldland, Field Service News, Talks To Justin Konopaske, Syncron And Alex Brenner, Boston Consulting Group About Sustainability In Field Service
