Tag: AIRe Link

Digital Transformation, Digital Transformation, Analysis, Feature, FSM Technology, Analysis

Understanding the day-to-day use of remote service tools in service delivery

We hear from Martin McLean, Konica Minolta, about the practicalities of day to day use of AIRe Link solution they use to deliver remote service

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Digital Symposium, Premium Resources, Resources, FSN Free

Interview: Understanding the transition to remote service delivery from the technician’s perspective

We take a pragmatic look at the day to day use of remote service tools as we speak to Martin McClean, Remote Service Specialist, with Konica Minolta.

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Premium Resources, Remote Service Delivery

White Paper: Building an effective service model with remote service as the default  (2022)

White Paper: Building an effective service model with remote service as the default We have seen the field service sector take a quantum leap forward in the last two years …...

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