Learn more about AR-Based Visual Support tools like AIRe Link. How they improve field service knowledge sharing and best of all lead to more relaxing un-disturbed holidays.
Find out why professional service teams are opting to use AR-Based Visual Support Tools and what potential risks there are to using private chat apps like WhatsApp.
With remote service becoming an increasingly important part of the field service sector we look at what makes a great remote service technician
We discuss the core principles of how Konica Minolta built an effective remote service as a default strategy as they transform their field service operations
We explore what the introduction of a remote first as a default approach to service and maintenance means for field service operations
As we move into a post-pandemic world, the need for improving the service to cash cycle is more important than ever before…
COVID-19 turned working life as we know it on its head from one day to the next. It hugely accelerated the necessity of a digital workplace, which has never been
Will remote-first-as-a-default become the de facto approach to service delivery Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Field Service News Editor-in-Chief, Kris Oldland to discuss their remote-service
What does the introduction of remote-first mean for service operations? Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Field Service News Editor-in-Chief, Kris Oldland to discuss their remote-service
Why Konica Minolta decided to turn AIRe Link into a commercially available tool Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Field Service News Editor-in-Chief, Kris Oldland to
