Tag: Artificial Intelligence

Digital Transformation, Feature

The Big Discussion: Artificial Intelligence and Field Service (part two)

The Big Discussion: Artificial Intelligence and Field Service. Part 2. In the Big Discussion we bring together a panel of industry experts...

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Digital Transformation, Feature

The Big Discussion: Artificial Intelligence and Field Service

The Big Discussion: Artificial Intelligence and Field Service. Part 1. In the Big Discussion we bring together a panel of industry experts...

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Covid Recovery & New Normal, Digital Transformation, Premium Resources, Written Content

Special Report: 10 Thoughts for service leaders planning the recovery (2020)

Special Report: 10 Thoughts for service leaders planning the recovery (2020) Add to Your Personal Library (0) Click Category to Bookmark...

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Digital Symposium, Premium Resources

Interview: Artificial Intelligence as a tool for service triage (2020)

Artificial Intelligence as a tool for service triage (2020) Add to Your Personal Library (0) Click Category to Bookmark Public...

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Digital Transformation, Premium Resources, Remote Service Delivery, Written Content

Special Report: Why IoT is the Future of Field Service (2019)

Special Report: Why IoT is the Future of Field Service (2019) Add to Your Personal Library (0) Click Category to Bookmark Public...

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Digital Symposium, Premium Resources

Interview: How the Built Environment sector is set for accelerated evolution. Ft. Mickey Rooney (2019)

Interview: How the Built Environment sector is set for accelerated evolution. Ft. Mickey Rooney (2020) Add to Your Personal Library (0)...

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News, Service Operations

AVAYA announce a new AI called AVA designed to enable service companies deliver better customer experience

Avaya has recently announced advancements in delivering and integrating artificial intelligence (AI) technologies into contact centres to...

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