Does asset data analysis require fresh technology or fresh processes?
When it comes to making sure that organizations are then utilizing the data collected effectively, does asset data analysis require fresh technology or fresh processes?
A period of transition where asset data is collected through multiple sources
In our research study, conducted in partnership with ServiceMax, we analyze how service organizations are collecting asset data through multiple sources.
A key correlation between the extended use of asset data and wider business success
In our research study, conducted in partnership with ServiceMax, we identified what is the biggest change in the service industry for customer requirements.
Understanding what effective use of asset data looks like
In this phase of our research study, conducted in partnership with ServiceMax, we shifted our attention towards how field service companies were utilizing data within their organization.
Identifying the biggest change in the industry for customer requirements
In our research study, conducted in partnership with ServiceMax, we identified what is the biggest change in the service industry for customer requirements.
Identifying the biggest change in the industry for field service providers
We know that our industry has changed significantly after the events of the last two years. However, have we just seen the acceleration of a journey down a path we were already on?
Reduced overheads are a benefit for service providers but do customers necessarily want cheaper service?
Change is best arrived at in iterations. In the final of this series from an exclusive Beyond the Data report that is part of a major...
Digital Transformation meets the acceleration of global disruption
We are rapidly moving to a new world. Perhaps the most overt and also important outcome of the pandemic is that the digital transformation...
Reduced overheads are a benefit for service providers but do customers necessarily want cheaper service?
Are your goals aligned with your customers’? Reduced overheads are a benefit for service providers but do customers necessarily want...
Beyond the Data: Virtual Field Service and the New Paradigm of Service Delivery (2021)
Beyond the Data: Virtual Field Service and the New Paradigm of Service Delivery (2021) Add to Your Personal Library (0) Click Category to...
