Tag: COVID-19

Covid Recovery & New Normal, Premium Resources, Servitization and Advanced Service Design, Think Tank Sessions, Written Content

Think Tank Sessions: Executive Briefing -Reimagining our Relationship with our Customers (2020)

Think Tank Sessions: Executive Briefing -Reimagining our Relationship with our Customers (2020) Add to Your Personal Library (0) Click...

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Digital Symposium, Premium Resources

COVID Emergency Sessions: Capacity Planning in a Pandemic (2020)

Kris Oldland, Field Service News is joined by the team from the Forum to discuss capacity planning in the pandemic

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Digital Symposium, Premium Resources

COVID Emergency Sessions: Customer-Centricity is Key (2020)

Kris Oldland, Field Service News talks to Nick Frank and Harald Wasserman about the importance of customer centricity in our operations during the pandemic.

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Digital Symposium, Premium Resources, Remote Service Delivery, Video Content

COVID Emergency Sessions: Augmented Reality Best Practice (2020)

Kris Oldland, Field Service News and Evans Manolis and Gary York, Help Lightning, discuss how augmented reality can help field service companies in the pandemic

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Digital Symposium, Premium Resources

COVID Emergency Sessions: Jan Van Veen, MoreMomentum (2020)

Kris Oldland, Field Service News and Jan van Veen, moreMomentum discuss the challenges the field service sector faces as we face up to realities of a pandemic

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Digital Symposium, Premium Resources

COVID Emergency Sessions: Protecting Our Engineers

Kris Oldland, Field Service News and Aly Pinder, IDC discuss the importance of treating our engineers as people not resources particularly during the pandemic.

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Digital Symposium, Premium Resources

Emergency Symposium: COVID and Field Service (2020)

Kris Oldland, Editor-in-Chief, hosts an extraordinary session with 13 industry leaders coming together to share thoughts around the imminent threat of COVID-19

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