Tag: FSM Technology

Premium Resources

Interview: Understanding Why Your Digital Transformation Project Is Failing, Ft. Kevin Brown, HSO

Almost 2/3 Of Digital Transformation Projects Fail. Get A Free 45 Minutes Video For Key Insight & Tips From Digital Transformation Specialist Kevin Brown, HSO

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FSM Technology, News

Syncron Applauded by Frost & Sullivan for Enabling Pricing Intelligence and Visibility for OEMs, Dealers, and Distributor Supply Chains With Its SaaS Solutions

Syncron’s solutions improve inventory management, parts pricing, and distribution efficiency; overcome supply chain issues; and help customers optimize their operations and drive long-term growth

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Feature, FSM Technology

Was FLS VISITOUR using AI before the term become in vogue?

Jeremy Squire explains how and where the algorithms in FLS VISITOUR are leveraging machine learning and Artificial Intelligence

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Feature, Home, Service Strategy

Four Service Scenarios: #4 the outcome-centric scenario

We discuss what an outcome-centric service scenario, one of four that Gartner outlines as dominant in field service, actually looks like

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Feature, FSM Technology

Understanding FLS VISITOUR – winner Technology Innovation of the Year

Jeremy Squire tells us more about the type of companies that are using FLS VISITOUR to improve their service operations.

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Feature, Home, Service Strategy

Four Service Scenarios: #3 the knowledge-centric scenario

We discuss what an knowledge-centric service scenario, one of four that Gartner outlines as dominant in field service, actually looks like

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FSM Technology, Premium Resources

European Field Service Awards 2022 Winners: FLS – FAST LEAN SMART – Technology Innovation of the Year

Jeremy Squire joins Kris Oldland to discuss their recent acknowledgment as Technology Innovation of the Year at the European Field Service Awards

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Feature, FSM Technology

The questions you should ask a rugged manufacturer when selecting devices for your field techs

Ben Baum, Durabook, puts himself in the seat on the other side and tells us the key questions he would ask as if he were talking to a rugged manufacturer.

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News

Zuper Achieves Prestigious ISO Certification to Protect Data and Ensure Information Security

Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, has announced its ISO 27001 certification to implement security and protection measures for customer and company data.

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Feature, Service Strategy

Four Service Scenarios: #2 the appointment-centric scenario

We discuss what an appointment-centric service scenario, one of four that Gartner outlines as dominant in field service, actually looks like

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