Tag: OverIT

News, Service Operations, Service Strategy, Analysis

OverIT names Monica Simeone as Chief Philanthropy Officer

OverIT, a leading Field Service Management software provider, has announced the appointment of Monica Simeone as its new Chief Philanthropy Officer.

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Digital Transformation, Analysis, News

Remote assistance to field workers, leveraging Augmented Reality and fostering innovation

Naturgy, through its international subsidiary Global Power Generation, has selected OverIT as its enterprise remote assistant software provider to support its maintenance staff working in the field in Mexico, Chile, and other locations.

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Digital Transformation, Analysis, News

Siemens welcomes OverIT to its grid software ecosystem of partners

Siemens Smart Infrastructure has partnered with OverIT, the global leader in field service management, to expand its ecosystem of partners for its grid software business.

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FSM Technology, Trending, News

OverIT has been named a Visionary in the Gartner® Magic Quadrant™ for Field Service Management for the fourth time in a row

OverIT has been recognized by Gartner in the Visionary Quadrant based on the company’s Completeness of Vision and Ability to Execute.

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Feature, Home Page, Trending

Field service engineers are becoming an increasingly scarce resource

While embracing new technologies such as AR and AI to drive productivity is desirable, the reality is that in the shadow of a very real ageing workforce crisis, doing so may be a matter of survival for many field service organisations…

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FSM Technology, News

OverIT provides remote assistance powered by Augmented Reality to Naturgy’s field technicians

OverIT has reached an agreement with Naturgy to provide remote assistance to maintenance staff working in the field on wind farms in Chile and gas combined-cycle power plants in Mexico.

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Digital Transformation, Digital Transformation, Analysis, Feature, Home Page, Trending

Our industry will only become more data driven and we need Artificial Intelligence to make it work

With the exponential rise of data across almost all aspects of business, we are on the cusp of true industrial revolution. Industry 4.0 is no longer a vision of the future but is today’s reality. However, without AI, many organisations are set to drown in their own data lakes and oceans…

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News, Service Operations

OverIT appoints Claudio Bartolini as Chief Technology Officer

The new Chief Technology Officer Claudio Bartolini will report to OverIT’s CEO and Chairman, Paolo Bergamo. This leadership addition promises to accelerate OverIT’s growth ambition.

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Home Page, Analysis, Premium Resources

Remote service is now firmly established as part of our industry

While the tools for remote service were being leveraged by some forward-looking organisations and championed by many analysts in the industry as a game change long before 2020, the pandemic brought the whole field service sector onto the same page

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Digital Transformation, Premium Resources

White Paper: CTRL-ALT-DELETE – time to reboot field service? (2022)

White Paper: CTRL ALT DELETE – Time to reboot field service? As field service arrives in a new era the move away from legacy systems is becoming essential… In many …...

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