What does service strategy look like in the new normal? Field service has changed dramatically in the last 18 months, although we were already on a path of development from
Kris Oldland, Editor-in-Chief, Field Service News talks to Alessandro Borzacchi, Rail Cargo Italia about how they embraced remote service delivery
The Essential Guide to the Remote Assistance (2021) This paper is available exclusively for FSN PRO members. If you are already a member and cannot see the ‘read now’ button
Video Report: Augmented Reality in Field Service: Demo & Presentation (2020) Remote Assistance has moved from nice to have to essential technology in recent months due to the coronavirus pandemic
