Konica Minolta’s Journey to Remote-as-a-Default
Kris Oldland reflects on the journey Konica Minolta have taken to developing remote-as-a-default approach to service using their own tool AIRe Link
The various ways field service companies collect asset data
The various ways field service companies collect asset data In a changing world of operations and technology, two key topics dominate the...
Interview: Why Konica Minolta forged their own path forward with remote first as a default
Interview: Why Konica Minolta forged their own path forward with remote first as a default Add to Your Personal Library (0) Click Category...
Is the answer to using data effectively dependent on technology processes or both?
Is the answer to using data effectively dependent on technology processes or both? In a changing world of operations and technology, two...
Advanced services relies on an organisation having a shared vision of their goals
Advanced services relies on an organisation having a shared vision of their goals In a changing world of operations and technology, two key...
Is asset data being used effectively by field service organisations?
Is asset data being used effectively by field service organisations? In a changing world of operations and technology, two key topics...
Will remote-first-as-a-default become the de facto approach to service delivery
Will remote-first-as-a-default become the de facto approach to service delivery Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...
Our focus should be on effectiveness rather than mere utilisation
Our focus should be on effectiveness rather than mere utilisation In a changing world of operations and technology, two key topics dominate...
What are the key themes that will impact the field service sector in the coming years?
What are the key themes that will impact the field service sector in the coming years? In a changing world of operations and technology,...
What does the introduction of remote-first mean for service operations?
What does the introduction of remote-first mean for service operations? Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...
