Syncron’s Sarang Sambare reflects on the discussions the service leaders attending the 2022 Field Service Symposium held around the widespread shift to remote service in our industry.
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Izzy Sanchez, Konica Minolta USA, discusses how third-party service partners can leverage remote service tools.
Izzy Sanchez, Konica Minolta USA, talks about customer adoption and acceptance of remote service.
Izzy Sanchez, Konica Minolta USA, if remote service adoption is still driven by the lingering impact of the pandemic or if organizations have seen the actual benefits of the remote service approach.
Izzy Sanchez, Konica Minolta, USA, discusses how the data in remote service offers powerful transparency.
Izzy Sanchez, Konica Minolta USA, discusses the new sets of skills that are now required by remote service technicians.
Izzy Sanchez, Konica Minolta USA, explains the types of technology that are being utilized in remote service delivery.